Privacy Policy
1. Payment Terms
All payments for services provided by Ikasi Agency are due as outlined in the specific project agreement or invoice. We accept payments through various methods, including bank transfer and online payment platforms.
2. Payment Schedule
A deposit of 50% or 75% of the total project cost is required before any work begins. The remaining balance is due upon completion of the project, prior to the delivery of final deliverables.
3. Late Payments
If payment is not received by the due date, Ikasi Agency reserves the right to suspend work on the project until payment is made. A late fee of 5% per month may be applied to overdue amounts.
4. Refunds
Deposits are non-refundable. If a client cancels a project after work has begun, Ikasi Agency may, at its discretion, refund a portion of the amount paid, less the cost of work completed up to the cancellation date.
5. Disputes
If you have a dispute regarding a payment, you must notify us in writing within 7 days of the invoice date. We will work to resolve the issue promptly and fairly.
6. Currency
All payments are to be made in South African Rand (ZAR) unless otherwise agreed upon in writing.
7. Tax
Clients are responsible for any taxes, duties, or other governmental fees associated with the services provided by Ikasi Agency.
8. Contact Us
For any questions or concerns regarding payments, please contact us at billing@ikasagency.co.za.
