Privacy Policy

1. Introduction

Ikasi Agency (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Information We Collect

  • Personal Information

We may collect personal information such as your name, email address, phone number, and billing information when you inquire about or purchase our services.

  • Non-Personal Information

We collect non-personal information such as browser type, IP address, and usage data when you visit our website.

3. How We Use Your Information

  • Service Delivery

We use your personal information to provide and manage our services, including responding to inquiries, processing payments, and delivering project deliverables.

  • Communication

We may use your contact information to send you updates about your project, promotional materials, or newsletters. You can opt out of these communications at any time.

  • Analytics

We use non-personal information to analyse website traffic and improve our services.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, but only to the extent necessary for them to provide their services.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us recognise repeat visitors and track site usage. You can disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. You can exercise these rights by contacting us directly at info@ikasagency.co.za.

8. Changes to This Policy

Ikasi Agency reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@ikasagency.co.za.